CoinStar

Product | Service

This project explores how generative AI can support co-creation in product and service design. Our team focused on designing an AI travel companion that helps users plan personalized trips while addressing real-time changes and cross-border travel complexities. Throughout the process, we experimented with various GenAI tools to enhance idea generation, improve collaboration, and visualize concepts effectively.

Financial education is increasingly recognised as a fundamental life skill, and with nearly a quarter of adults saying that they have low confidence in managing their money and children’s attitudes towards money being established by the age of 7, it is vital that children and young people have access to a meaningful financial education from a young age.

Research

Conducted semi-structured interviews with 17 parents of children aged 7-11.

Our Product

Why Gamification?

Prototypes

After pairing the accounts, parents are guided through a quick onboarding to set up their child's game journey

After the parent setting up, the child can start ot play!

These four animals all have positive meanings in traditional Chinese culture.
Turtle 🐢 wisdom, resilience
Frog 🐸 Wealth, abundance
Rabbit 🐰 Cleverness, harmony
Koi Fish 🐟 Good luck, success
These four animals are closely related to the theme of financial literacy in our design.
We will also introduce the four core features and mini-games in our app through these four animal themes.

After the parent setting up, the child can start ot play!

After that, we created a service blueprint from the Customer's perspective
We build our services with drones through two touchpoints: a mobile app and a smart locker.